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Quality Service Quotes


"Good customers want good quality service. Great customers want it even more." - Ron Kaufman

"Quality, service, cleanliness, and value." - Steve Ross

"Quality, service, cleanliness, and value." - Cavett Robert

"So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer." - Brian Tracy

"Quality in a service or product is not what you put into it. It is what the client or customer gets out of it." - Peter Drucker

"The consumer is getting fed up with shoddy material, poor quality, unsafe products, bad service, weak warranties, lack of adequate information - the whole gamut of such problems." - Virginia Knauer

"There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences." - Jim Bush

"Perhaps the rebuilding of the body and spirit is the greatest service derivable from our forests, for what worth are material things if we lose the character and quality of people that are the soul of America?" - Arthur Carhart

"Service to man is service to god" - Swami Vivekananda

"I have never known a concern to make a decided success that did not do good, honest work, and even in these days of fiercest competition, when everything would seem to be a matter of price, there lies still at the root of great business success the very much more important factor of quality. The effect of attention to quality, upon every man in the service, from the president of the concern down to the humblest laborer, cannot be overestimated." - Andrew Carnegie

"Quality questions create a quality life." - Tony Robbins

"Service is no Inheritance." - George Herbert

"Service makes men competent." - Lyman Abbott

"I'm probably never going to be satisfied with anything we do. I think there's always the possibility of doing better. And I'd say we're doing better than we were a year ago, in terms of delivery and quality of service, but nowhere near what we should be doing ." - Steve Case

"It wasn't the reward that mattered or the recognition you might harvest. It was your depth of commitment, your quality of service, the product of your devotion - these were the things that counted in life. When you gave purely, the honor in giving, and that was honor enough." - Scott O'Grady

"Really, a critical matter in the public service is radically to improve the quality of management." - Thabo Mbeki

"Without Community Service we wouldnot have a strong quality of Life" - Dorothy Height

"Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership." - James Cash Penney

"Quality requires your Presence." - Eckhart Tolle

"We talk about the quality of product and service. What about the quality of our relationships and the quality of our communications and the quality of our promises to each other?" - Max De Pree

"I'm a Christian. I believe that greatness has to do with the quality of love shown to the least of thy brethren and the quality of service to those who are catching hell. When you look at it in that sense, I'd say America has had great moments, but I wouldn't call it a great nation. I don't think there have been any great nations in the history of the world, because in every nation you find poor people being subjugated. So, I see the term "great nation" as a contradiction, as an oxymoron." - Cornel West

"Application of humility is service." - Radhanath Swami

"Service without reward is punishment." - George Herbert

"It doesn't matter what product or service you're offering; there is unlimited ability to improve the quality of anything." - Tom Peters

"Even if your company's financial condition can withstand the inefficiency of quality service, your brand likely wo'." - Jim Blasingame

"Vaughan Telecom installers and contractors ensure the highest quality service for data and network cabling in Toronto and GTA area." - Edward Abbey

"Being on par in terms of price and quality only gets you into the game. Service wins the game." - Tony Alessandra

"If you stand for great service, low prices, superb quality, stylish design and environmental friendliness, you actually stand for nothing." - Josh Linkner

"Even if your company's financial condition can withstand the inefficiency of quality service, your brand likely won't." - Jim Blasingame

"Our development strategy is based on a deep understanding of our customers. They want high-quality products and good service." - Liang Wengen

"Customers want high-quality food, good service, and good store experience, and most retailers fail to deliver on those." - John Mackey

"Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs." - W Edwards Deming

"Endurance is the crowning quality..." - James Russell Lowell

"Grace is a feminine quality." - Rajneesh

"Make no compromise in quality." - Henry E. Steinway

"My heart is ever at your service." - William Shakespeare

"Customer service is the new marketing." - Derek Sivers

"All service is the same with God." - Robert Browning

"The soul is awakened through service." - Erica Jong

"Resistance to tyranny is service to God." - James Madison

"I'm not in the service business." - Nic Pizzolatto

"Service to others leads to greatness." - Jim Rohn

"When I left SEIU, we had started this quality public service agenda to say to our members what I think the United Auto Workers learned: that quality is our only job security in the long run." - Andy Stern

"... Don't mistake any of this for altruism...Fear and greed just doesn't work. If you want to be successful, quality and service just works better." - Larry Ellison

"Your depth of commitment, your quality of service, the product of your devotion - these are the things that count in life." - Scott O'Grady

"God's Law of Cause and Effect: Your rewards in life will always be equal to the amount and quality of service rendered, in the long run." - Denis Waitley

"Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow." - Paul Clitheroe

"The Peters Principles: Enthusiasm. Emotion. Excellence. Energy. Excitement. Service. Growth. Creativity. Imagination. Vitality. Joy. Surprise. Independence. Spirit. Community. Limitless human potential. Diversity. Profit. Innovation. Design. Quality. Entrepreneurialism. Wow." - Tom Peters

"Quality and service are important, if you want to make a sale. If you want to keep a customer for life, keep your promises." - Heidi

"If you give a discount there's a desperation there and I like to substitute desperation with service and real quality. And the desperation goes away." - Geoffrey Zakarian

"If someone wants to transmit a high-quality service with no interruptions and 'guaranteed this, guaranteed that,' they should be willing to pay for that." - Edward Whitacre Jr

"I look at each day as a chance to move one notch above yesterday - whether it's in service quality, delivery, speed, or any other aspect of the business." - Daniel Snyder

"The quality of mercy is not strained" - William Shakespeare

"Seek Not Every Quality In One Individual." - Confucius

"Humility is not a part of devotional service, it is the heart of devotional service." - Radhanath Swami

"The best test of the quality of a civilization is the quality of its leisure." - Irwin Edman

"The quality of your play never counts as much as the quality of your effort." - Bud Wilkinson

"The quality of our expectations determines the quality of our action." - Jean-Baptiste Andre Godin

"With support jobs moving to China and India, it's not surprising that English-speaking countries' top frustration revolves around the difficulty of understanding customer service representatives. However, even if the level of customer service is exceptional, the extent to which poorly-understood accents trump quality of service speaks to English-speaking customers' growing intolerance of non-native speech, more so than in other countries." - Bob Hayes

"A service of worship is primarily a service to God. When we realize this and act upon it, we make it a service to men." - Ralph Washington Sockman

"In right and service to their noble country." - William Shakespeare

"The only purpose of customer service is to change feelings." - Seth Godin

"Lower prices are not service; they're just lower prices." - Susan Ward

"In proportion as one renders service he becomes great." - Booker T Washington

"(The mature person) pours himself out in service to others." - Laozi

"Service broadens your vision widens your awareness. Deepens your compassion." - Sathya Sai Baba

"Service is the ultimate edge. Keep it sharp." - Ron Kaufman

"The Quito telephone service is about as reliable as roulette." - Christopher Isherwood

"All self-help is Buddhism with a service mark" - Merlin Mann

"A president cant go to every memorial service." - Nancy Gibbs

"If I had a brick for every time I've repeated the phrase Quality, Service, Cleanliness and Value, I think I'd probably be able to bridge the Atlantic Ocean with them." - Ray Kroc

"High premiums are being paid today not particularly for quality service or long-term building of a business but rather for making money quickly, getting rich, and getting out. And that's wrong." - Willard C. Butcher

"If you do it first class and you don't compromise values, and you don't compromise quality, and you don't compromise service, and you don't compromise cleanliness, then everybody else who is the competitor has got to play catch-up." - Ray Kroc

"It is of the utmost importance that our service members are adequately compensated for their duties, and that we offer them a quality of life that will enable them to continue to serve and to live comfortably" - Carl Levin

"I think the eyeball is the same, [in] an American or African. The problem is the same, the treatment is the same. Yet why should there be so much variation in quality and in service?" - Thulasiraj Ravilla

"True loyalty is that quality of service that grows under adversity and expands in defeat. Any street urchin can shout applause in victory, but it takes character to stand fast in defeat. One is noise - the other, loyalty." - Fielding H. Yost

"We are prone to judge success by the index of our salaries or the size of our automobiles rather than by the quality of our service and relationship to mankind." - Martin Luther King, Jr.

"First and most obvious, bring out the three old warhorses of competition - cost, quality, and service - and drive them to new levels, making every person in the organization see them for what they are, a matter of survival." - Jack Welch

"A more important antidote to American democracy is American gerontocracy. The positions of eminence and authority in Congress are allotted in accordance with length of service, regardless of quality." - John Kenneth Galbraith

"If I had a brick for every time I"ve repeated the phrase Quality, Service, Cleanliness and Value, I think I"d probably be able to bridge the Atlantic Ocean with them." - Ray Kroc

"Government schools can go for decades delivering low-quality services, and what's the result? The people who manage it earn higher pay. It's nearly impossible to fire the incompetents. And, taxpayers, who support the service, are given higher tax bills." - Walter E. Williams

"As Starbucks' CEO Howard Shultz explains, the high-quality customer service that makes it possible for his company to charge a premium for its coffee results from the investments it makes in employee welfare and training." - James O'Toole

"I want to make beautiful clothes for women and men who appreciate detail and quality. The product must be the best but this is almost secondary to the service the customer will receive." - Tom Ford

"Without community service, we would not have a strong quality of life. It's important to the person who serves as well as the recipient. It's the way in which we ourselves grow and develop." - Dorothy Height

"Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale." - Jeffrey Gitomer

"It is of the utmost importance that our service members are adequately compensated for their duties, and that we offer them a quality of life that will enable them to continue to serve and to live comfortably." - Carl Levin

"My father taught us that to thrive, excellence in technology, quality, and customer service along with cost competitiveness is a prerequisite. His contribution to business, the economy, and society at large can never be underscored enough." - Kumar Mangalam Birla

"As for opportunities, there is room for improved product quality and better service and raising our technology standard. In addition, we should have a certain share of the global market. However, we should consider new industries, such as resource development." - Liang Wengen

"Pay-for-procedure or fee-for-service reimbursement rewards doctors and hospitals for volume - not keeping patients healthy or being efficiency. Pay-for-Performance is clearly one tool that can change the incentives to reward quality." - Ron Wyden

"CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex." - Marcus Buckingham

"Fidelity is the total quality of an experience, including a sense of exclusiveness and aura. Convenience is simply how easy something is to get, which often means a low price and ubiquitousness. A super-fidelity product or service would lose its luster and quality if it's pushed too hard toward convenience. A super-convenient product or service would start to get expensive and exclusive if it moved toward higher fidelity, which would naturally undermine its convenience." - Kevin Maney

"What characteristics are most important in creative workers? One quality you need is inventiveness. You need to be able to take whatever product or service you are providing and figure out ways of making it better, faster, cheaper. The other quality is empathy and insight into what people might want, even though they don't even know their wants, probably because there's no product or service to test their wants." - Robert Reich

"The quality of your life was determined by the quality of your service. I'm attracted to characters who have a higher calling, who want to serve in ways where you get beyond the comfortable service and you get into the space of the sacrificial. And I really am attracted to characters who just want to do things that brighten the world. That probably is the central aspect of my personality." - Will Smith

"What we hear is the quality of our listening." - Robert Fripp

"An award does not change the quality of a book." - Chris Van Allsburg

"The whole history of baseball has the quality of mythology." - Bernard Malamud

"Charm is that extra quality that defies description." - Alfred Lunt

"Assume responsibility for the quality of your own life" - Norman Cousins

"The quality of life is determined by its activities." - Aristotle

"Your habits will determine your quality of life." - Denis Waitley

"The happiness of credulity is a cheap and dangerous quality." - George Bernard Shaw

"Quality is remembered long after price is forgotten." - Aldo Gucci

"Compassion is a quality which impels one to perform sacrifices." - Radhanath Swami

"The difference between Fashion and Style is Quality" - Giorgio Armani

"Quality is more than a promise, it's genuine performance." - Ron Kaufman

"When you're out of quality, you're out of business." - Phil Crosby

"Education is preeminently a matter of quality, not amount." - Henry Ford

"Resignation is a quality of the saintly souls." - Hazrat Inayat Khan

"What I value in life is quality rather then quantity." - Albert Einstein

"Make sure you put quality into every practice swing." - Jeanette Lee

"There's almost a Darwinian quality about the NFL." - Steve Fainaru

"Quality survives." - Leonard Maltin

"Pap Machinery uses LubeMate products to keep our truck fleet moving so we can provide timely service to our customers. LubeMate has proven they manufacture quality products that meet our daily demands. The LubeMate team at Valley Industries has provided excellent service and their products are an exceptional value." - Greg Roberts

"Four things have almost invariably followed the imposition of controls to keep prices below the level they would reach under supply and demand in a free market: (1) increased use of the product or service whose price is controlled, (2) Reduced supply of the same product or service, (3) quality deterioration, (4) black markets." - Thomas Sowell

"My main concern is quality and I think there is quality to be found in all categories of filmmaking." - Brad Pitt

"Unlike traditional nursing homes, Green House homes provide elders with a high quality of life and quality of care in a setting that feels like a real home. By altering the facility size, interior design, staffing patterns and service-delivery method, the Green House model provides residents better, safer and more personalized care." - Risa Lavizzomourey

"Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality." - Peter Drucker

"Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty." - Jim Bush

"Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?" - Jeffrey Gitomer

"Just remember one criterion: whatever you do should not be in the service of destruction, it should be in the service of creativity." - Rajneesh

"Living a life of service, rather than one of expression, is a serious mistake, because expressing who we really are is the greatest service we can perform." - Kurt Hanks

"An old sergeant said, if you want to get to France in a hurry, then join the ambulance service, the French are big for ambulance service." - Frank Buckles

"The reward of service is more service." - Dwight L Moody

"I believe a great company, whether improving a sector or creating a new one, needs to have an excellent product or service at its core; needs strong management to execute the plan and a good brand to give it the edge over its competitors. Providing quality service, combined with value for money and in an innovative way ensures you offer real value - and finally to be responsible to society and the planet." - Richard Branson

"With such a perishable, expensive and important product buying truffles can be a leap of faith for a chef. Working with Celine over the past two years has taken away any of that stress. The level of quality and consistency with her truffles is unsurpassed. Most importantly the quality and loyalty of her service makes me feel that she is looking out for me and my guests interests in giving me an honest assessment of the markets fluctuations." - Douglas Keane

"The quality of your practice is ultimately measured by its effect on the quality of your life. In other words, mastery in yoga is mastery of life." - Rod Stryker

"What we do in life is determined by how we communicate to ourselves. In the modern world, the quality of life is the quality of communication." - Tony Robbins

"Nations consist of individuals. It is for every individual to bring in a different quality - the quality of awakened consciousness - into their lives." - Eckhart Tolle

"The ideas of control and improvements are often confused with one another. This is because quality control and quality improvement are inseparable." - Kaoru Ishikawa

"Service is a limitless opportunity, it is the reason why we breathe." - Michelle Obama

"The pioneers of a warless world are the young men (and women) who refuse military service." - Albert Einstein

"The lips are closed, for the dancer has plenty of other voices at his service." - Lucian

"The highest form of worship is the worship of unselfish Christian service." - Billy Graham

"The transcendental knowledge of devotional service is digested by the engyme of humility." - Radhanath Swami

"Human service is the highest form of self-interest for the person who serves." - Elbert Hubbard

"Rewards for good service should not be deferred a single day." - Sun Tzu

"Memorable customer service can only take place in a human-to-human situation." - Jeffrey Gitomer

"There is nothing more important than rebounding... don't just give it lip service." - Don Meyer

"Every kind of service necessary to the public good becomes honorable by being necessary." - Albert Schweitzer

"War technology is science in the service of obscene anatomical vandalism." - Stan Goff

"The highest service we can perform for others is to help them help themselves." - Horace Mann

"I have a magical work in a magical way. I give magical service for magical pay." - Florence Scovel Shinn

"The only way to achieve true success is to express yourself completely in service to society." - Aristotle

"Religion is not a dogma, nor an emotion, but a service." - Roswell Dwight Hitchcock

"Every service problem is as an opportunity to show you care." - Ron Kaufman

"The cutting edge of service is always being honed and polished." - Ron Kaufman

"Making a request without revealing the feeling/need takes all the joy out of other's service." - Lucy Liu

"The first service a child doth his father is to make him foolish." - George Herbert

"Ninety percent of the success of any product or service is its promotion and marketing." - Mark Victor Hansen

"Beauty always had a purpose: to be of service to life." - Nikos Kazantzakis



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