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Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale and they weren't enjoying it. Once they tasted ours and experienced what we call

"Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale and they weren't enjoying it. Once they tasted ours and experienced what we call "the third place" ... a gathering place between home and work where they were treated with respect.. they found we were filling a need they didn't know they had."
Howard Schultz

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What Do They Do?, They Are All the Same, They Gon, They Hate Me, They Said, They Say, Things They Carried, They Will Not Listen, What Once Was, What We Want, We the People, Navigation to the Webpage Was Canceled, Way We Were, We Were Friends, Accept the Fact, Accepting the Fact, Answering the Call, And At the End of the Day, Coffee and work, Acting and the Theatre, Art and the Artist, Coffee in the morning, I Know the Truth, How Little We Know, Appreciating What You Had, Always Expect the Unexpected,